First, we want to thank you for buying our themes.
We have announcement to share with you that will reflect on your ability to receive support after you support license expire.
As you probably know with each purchase you are eligible for 6 months of free support. Until couple a weeks ago we didn’t verified your support license and we gave support to anyone who purchased our themes although some of you haven’t extended support license. We have many buyers and this started to create a pressure on our team so we decided to start with license verification.
What this means for you?
You will still be able to download theme updates from ThemeForest that includes bugs fixes, patches and new features. You won’t be able to reach us to get help for any theme related questions.
We hope you will decide to extend your license once expiry day gets closer as this will allow you getting discount on your purchase. More about this here.
You Pixel Industry team.